FAQ
Frequently Asked Questions (FAQ)
Q: What areas do you deliver to?
A: We deliver in and around Vosloorus area.
Q: How long does delivery take?
A: Deliveries are made within 1 hour of order confirmation.
Q: What is the delivery fee?
A: R50 delivery fee applies for up to 8km radius, fee includes R20 for the Braai Master. Fees may vary for areas outside this radius.
Q: Can I order alcohol?
A: Yes, but valid ID may be required upon delivery, and orders will not be delivered to persons under 18 years of age.
Q: What payment methods do you accept?
A: Online payment via credit/debit card
Q: What if my order is damaged during delivery?
A: Your order is insured, and we will refund or replace if damaged due to accident during delivery.
Q: How can I contact you?
A: You can reach us via phone (067 073 0359), email (support@rtkonline.co.za), WhatsApp (067 073 0359).
Q: What are your business hours?
A: We operate 7 days a week, 08:30 - 18:00.
Q: What areas do you deliver to?
A: We deliver in and around Vosloorus area.
Q: How long does delivery take?
A: Deliveries are made within 1 hour of order confirmation.
Q: What is the delivery fee?
A: R50 delivery fee applies for up to 8km radius, fee includes R20 for the Braai Master. Fees may vary for areas outside this radius.
Q: Can I order alcohol?
A: Yes, but valid ID may be required upon delivery, and orders will not be delivered to persons under 18 years of age.
Q: What payment methods do you accept?
A: Online payment via credit/debit card
Q: What if my order is damaged during delivery?
A: Your order is insured, and we will refund or replace if damaged due to accident during delivery.
Q: How can I contact you?
A: You can reach us via phone (067 073 0359), email (support@rtkonline.co.za), WhatsApp (067 073 0359).
Q: What are your business hours?
A: We operate 7 days a week, 08:30 - 18:00.